Privacy Policy

1. Who we are

We are a civil society organization registered in Ethiopia, operating community programs in areas such as elderly care, women’s empowerment, children’s education, emergency support, and peace-building. Our main office is in Awra Amba, with a liaison office in Addis Ababa.

2. Information we collect

We may collect information you choose to give us, and limited technical data needed to run the site.

• Contact form: name, email address, subject, and message.
• Program or volunteer inquiries: details you include in forms or email.
• Language preference: stored in a cookie or session so the site can show English or Amharic.
• Technical data: browser type, approximate device information, and pages visited (through standard server logs).

3. How we use your information

We use personal information only for legitimate purposes related to our mission:

• To respond to your questions, donations, partnership requests, or program interest.
• To improve our website and communicate about our work.
• To meet legal, regulatory, or audit requirements where applicable.
• To protect the security and integrity of our systems.

4. Legal basis

We process information based on your consent (for example when you submit a form), our legitimate interest in operating a transparent community organization, and obligations under applicable Ethiopian law and civil society regulations.

5. Sharing and disclosure

We do not sell your personal information. We may share data only when necessary:

• With service providers who host our website or email (under confidentiality obligations).
• With authorities if required by law or to protect rights and safety.
• With partner organizations when you ask us to connect you and you have agreed.

6. How long we keep data

Contact messages are kept as long as needed to handle your request and for reasonable administrative records, unless a longer period is required by law. You may ask us to delete messages that are no longer needed.

7. Security

We take reasonable steps to protect information against unauthorized access, loss, or misuse. No website or email system can be guaranteed 100% secure; please avoid sending highly sensitive data unless we request it.

8. Cookies and similar technologies

We use a functional cookie to remember your language choice (English or Amharic). We do not use advertising or cross-site tracking cookies on this site. You can clear cookies in your browser settings at any time.

9. Children’s privacy

Our website is intended for general audiences. We do not knowingly collect personal information from children under 13 through the site without parental or guardian involvement. If you believe a child has submitted data to us, contact us and we will remove it promptly.

10. Your rights

Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold about you. You may also withdraw consent where processing is based on consent. Contact us using the details on our Contact page.

11. Third-party links

Our site may link to external websites (for example maps or social media). We are not responsible for their privacy practices. Review their policies before sharing information there.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Effective” date at the top shows when it was last revised. Continued use of the site after changes means you accept the updated policy.

13. Contact us

For privacy questions or requests, email awraamba72@gmail.com or use our contact form. Main office: Awra Amba. Branch / liaison: Addis Ababa, around Summit 72 Neighborhood.